The NHS’s 111 service is to begin offering crisis mental health support for the first time ever, it has been announced.
In what is a truly groundbreaking move, making England one of the first countries in the world to offer such a service, the NHS has announced that 111 will begin offering a full package of mental health crisis support through one single phone line, 24 hours of the day, seven days a week.
Millions of patients nationwide are set to benefit from the change.
Previously, local health systems had their own separate phone lines for mental health crisis support – which were fast-tracked during the COVID pandemic – that took around 200,000 calls per month, but now, people of all ages who are in crisis or concerned family and loved ones, even including children, can call 111 and select the ‘mental health’ option to speak to a trained mental health professional.
Once the call is made, NHS staff can guide callers with a series of next steps – including organising face-to-face community support, or facilitating access to alternatives services like crisis cafés, ‘safe havens’, and more.
For people who need support at A&E – which is generally if there is a risk to life – every emergency department in England will now also have a liaison psychiatric team available to offer specialist care.
The move to extend the support 111 offers comes after the NHS has invested an extra £2.3 billion into expanding its mental health services.
This latest innovation will help patients in crisis get directed to the support they need quickly.
“We know that record numbers of people are suffering with their mental health,” commented the NHS’s National Director for Mental Health, Claire Murdoch, “and we want to ensure that when people are in crisis, they have easy, straightforward access to the support they need.
“While the NHS made significant progress during the pandemic with local services creating their own crisis phone lines, we want to go a step further by giving people everywhere in England one single point of access via NHS 111, and in doing so, I am extremely proud that we will become one of the first countries in the world to offer a free universal package of support to people through one easy to access phone line.
For the first time, anyone in a mental health crisis can now call 111 and receive support from trained mental health professionals.
“The new integrated service can give people of all ages specialist mental health support and ensure they can be offered face-to-face support in a safe and therapeutic environment, so, if you or someone you know needs urgent mental health support, please call 111, and select the mental health option.”
NHS Talking Therapy Services are also available for people who need help with other mental conditions, such as anxiety, depression, obsessive compulsive disorder, and PTSD, and anyone can refer themselves online via NHS.uk or by contacting their GP.
A full list of mental health support options is available via the NHS.uk website, and free listening services are also provided by charities such as The Samaritans or Shout Crisis text line.
The NHS continues to advise people to call 999 if there is a serious risk to life.
Featured Image – NHS Digital
Trending
Ilkley crowned the best place to live in the north by The Sunday Times
The beautiful spa town of Ilkley has been crowned the best place to live in the north of England by The Sunday Times.
The results are in, and our very own Ilkley has taken the top spot for the north and north-east category.
The list posted but the Sunday Times every year, features 72 locations across the UK that they deem are the best spots to settle down in.
Judges visited each location to take in the atmosphere, explore the history and chat to the locals to find out what made each place so special.
Images: The Hoot Leeds
It's not the first time the wonderful spa town of Ilkley has been praised, having been the national winner back in 2022 it's no stranger to taking home the trophy.
The judging panel said about Ilkley: “It’s not just the fresh air, fantastic scenery, excellent schools and direct trains to Leeds that make Ilkley this year’s pick of the north and northeast. It’s the get-up and go of a community that tackles every challenge with gusto.”
"It's hard to imagine anywhere with more opportunities for youngsters."
Images: The Hoot Leeds
Also getting a mention in the regional category was Horsforth, which was recommended for its transport links, brilliant local schools and thriving social scene.
The guide said: "The city is Yorkshire's economic powerhouse - but for something a bit greener, a bit more family friendly, it's hard to better Horsforth's streets of sandstone houses."
Elsewhere up north, Sheffield got a special shoutout where the judges said: "Burgeoning creative industries and judicious regeneration are igniting interest in previously overlooked postcodes ... Hipsters and happy families alike are celebrating, welcoming, embracing, loving this city-wide vibe."
So if you fancy escaping the hustle and bustle of the city centre, then why not hop on a train and visit the best place to live up north and see for yourselves what the fuss is all about.
Adolescence tops Netflix charts with more than 24 million views in four days
Emily Sergeant
New British series Adolescence has shot right to the top of Netflix’s most-watched TV charts after more than 24 million people tune in.
Hitting the streaming platform just last Thursday, Adolescence is a four-part limited series about a 13-year-old boy who is accused of murdering one of his classmates, with each episode remarkably being filmed in one unflinching and continuous shot.
This truly gripping story unfolds in real time as the main characters search for answers in the wake of a shocking tragedy.
Who is actually responsible? Why did it happen? And could it have been prevented?
Image: Netflix
Co-created and written by Jack Thorne and Stephen Graham, with Graham starring alongside an ensemble cast of accomplished actors such as Ashley Walters and Erin Doherty, as well as screen newcomer Owen Cooper as the young boy Eddie Miller, accused of murder, the show tells the story of how a family’s world is turned upside.
“We could have made a drama about gangs and knife crime, or about a kid whose mother is an alcoholic or whose father is a violent abuser,” Stephen Graham said ahead of the show‘s release.
Image: Netflix
“Instead, we wanted you to look at this family and think, ‘My God, this could be happening to us.’ And what’s happening here is an ordinary family’s worst nightmare.”
Over the course of the four intense one-shot episodes, the show shines a uncomfortable spotlight on and examines key themes such as male rage, the dangers of social media, cyberbullying, incel culture, and more.
The latest viewing figures show that Adolescence undoubtedly has been a runaway hit, with a whopping 24.3 million views amassed in its first four days of availability, making it the streaming platform’s top show for the week of 10-16 March.
Image: Netflix
As the show continues to garner universal acclaim, standing at 98% on notable critic website Rotten Tomatoes, those viewing figures are set to clock up thick and fast as the days go on.
While Adolescence and Jamie’s story isn’t based on a real person or event specifically, Graham, Thorne, and director Philip Barantini have confirmed that the idea for the series did spring from reports that co-creator Graham had heard about on the news of young boys being involved in knife crimes – particularly the shocking 2021 murder of Ava White in Liverpool.
Much of Adolescence was filmed in Pontefract in West Yorkshire, with the casting of Cooper in the role of Jamie ultimately influencing where the show was shot.
“We knew it was going to be set somewhere in the North of England, and we also knew it would be from somewhere around wherever our Jamie was from – in this case near Warrington – because it would have been unfair to make him do an accent,” explained director Philip Barantini.
All four episodes of Adolescence are now available to stream on Netflix.
Emily Sergeant -
29th August 2024 
